Legal · Privacy

Privacy policy

At TCGSideShop, your privacy matters. This Privacy Policy explains how we collect, use, store and protect your personal data in line with the Malaysian Personal Data Protection Act 2010 (PDPA).

01 · Collection of personal data

We collect personal data when you create an account, place an order, subscribe to our newsletter or otherwise interact with our site. This may include:

Full name
Email address
Phone number
Shipping and billing address
Order and transaction details
Communication preferences

02 · Purpose of data collection

Your personal data is collected and used for the following purposes:

To process and deliver your orders
To personalise your shopping experience on TCGSideShop
To communicate order updates or respond to your enquiries
To manage promotions, surveys and newsletter subscriptions
To detect, prevent and address fraud, abuse or technical issues
To comply with legal, regulatory and audit requirements

03 · Disclosure of personal data

We do not sell or trade your personal data. Your information may be shared only with trusted third parties such as payment processors, courier partners and technical service providers for the purposes described above, and always under appropriate confidentiality and data protection obligations.

04 · Data security

We implement reasonable technical and organisational measures to protect your data against unauthorised access, disclosure, alteration or destruction. However, no method of transmission over the internet or electronic storage is completely secure, so we cannot guarantee absolute security.

05 · Data retention

Your personal data is retained only for as long as necessary to fulfil the purposes for which it was collected, or as required by applicable laws and regulations, including tax, accounting and audit requirements.

06 · Your rights

Under PDPA, you have the right to:

Access and correct your personal data held by us
Withdraw consent to certain processing activities
Request deletion or restriction of processing (subject to legal / contractual obligations)

Questions or requests

If you have any questions about this Privacy Policy, or if you wish to exercise your rights under PDPA, please contact us:

Email

support@tcgsideshop.com

Phone

+60 12-345 6789

Last updated · 29 Nov 2025

TCGSIDESHOP.

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