Privacy Policy

We collect personal data when you create an account, place an order, subscribe to our newsletter or otherwise interact with our site. This may include:

• Full name
• Email address
• Phone number
• Shipping and billing address
• Order and transaction history
• Communication preferences

Your personal data is collected and used for the following purposes:

• To process and deliver your orders accurately
• To personalise your shopping experience on TCGSideShop
• To communicate order updates or respond to your enquiries
• To manage promotions, surveys and newsletter subscriptions
• To detect, prevent and address fraud or technical issues
• To comply with legal, regulatory and audit requirements

We do not sell or trade your personal data. Your information may be shared only with trusted third parties such as payment processors, courier partners and technical service providers, always under appropriate confidentiality and data protection obligations.

We implement reasonable technical and organisational measures to protect your data against unauthorised access, disclosure, or alteration. We utilise industry-standard encryption and security protocols to safeguard your information during transmission and storage.

Your personal data is retained only for as long as necessary to fulfil the purposes for which it was collected, or as required by applicable laws and regulations, including tax, accounting and audit requirements.

Under PDPA, you have the right to request access, correction, or deletion of your personal data. Specifically, you may:

• Access and correct your personal data held by us
• Withdraw consent to certain processing activities
• Request deletion or restriction of processing in certain cases

For any privacy-related questions or requests, you may reach us through: